Refund and Return Policy

At KDM Gadgets STORE, we strive to ensure that you are completely satisfied with your purchase. If you are not satisfied, we offer a straightforward refund and return policy.

1. Return Period
You may return any product within 30 days of receiving your order for a full refund or exchange, provided the product is in its original condition and packaging.

2. Return Process
To initiate a return, please follow these steps:

  1. Contact our customer service team to request a return authorization.
  2. Pack the product securely in its original packaging.
  3. Include a copy of your receipt or proof of purchase.
  4. Ship the product to the address provided by our customer service team.

3. Refunds
Once we receive your returned product, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.

4. Non-Returnable Items
Some items may be non-returnable, including:

  • Products that have been opened or used
  • Gift cards

5. Exchanges
If you wish to exchange a product for a different item, please follow the return process and place a new order for the desired item.

If you have any questions regarding our refund and return policy, please contact us.